Adding front speakers fails, my old layout comes back, or the fronts stay silent
Adding front speakers fails, my old layout comes back, or the fronts stay silent
- Set every speaker up in the Sonos® app first. A speaker still at factory settings, never added to your Sonos® system, can’t be set up from Somos. Once Sonos® knows it, Somos can bond it.
- Fronts go on as a matched pair, both or neither. Choose standalone speakers, or choose an existing stereo pair and confirm that Somos may split it. Speakers grouped or bonded elsewhere must be released first. See Speaker Setup.
- The old layout comes back. Somos now stages the setup: fronts first, then Sub, then surrounds, confirming each step. If a step fails or you cancel, it attempts to restore the previous layout. Keep the progress sheet open and send Submit diagnostics if it does not finish.
- The fronts bond on an Arc Ultra but play nothing. That’s a known problem the developer is still chasing, and you aren’t doing anything wrong. It helps to try the layout the other way round (for example the Era 300s as fronts and the Fives as surrounds) and then send Submit diagnostics from the menu right after a try where the fronts stay silent.
- Beam Ultra. The bar accepts added fronts but keeps its front and height channels, so those fronts stay silent. Setup warns you before you continue. Its Don’t show this again choice is remembered separately from the general fronts warning.
Somos can't find my speakers, shows the wrong system, or is stuck on another home
Somos can't find my speakers, shows the wrong system, or is stuck on another home
- Rescan My Network looks again for the speakers on the network you’re on now, for example after you arrive at another house.
- Two systems (S1 and S2), or two homes. Somos keeps each Sonos® system separate. If more than one is listed, tap the one you want. If one is missing, use Add a Home: name it, connect to that home’s Wi-Fi, then tap Scan for System. The name tells your homes apart in the switcher.
Where is the Crossover slider, and why doesn't my change stick?
Where is the Crossover slider, and why doesn't my change stick?
TestFlight asks me for a redeem code
TestFlight asks me for a redeem code
Speech Boost won't turn off, or shows the wrong setting
Speech Boost won't turn off, or shows the wrong setting
When rooms are grouped, can I still change one room's volume?
When rooms are grouped, can I still change one room's volume?
Can a preset turn my Sub or surrounds off?
Can a preset turn my Sub or surrounds off?
Not all my rooms fit on the bottom bar, or I want them in a different order
Not all my rooms fit on the bottom bar, or I want them in a different order
I bought Whole Home, but my rooms are still locked
I bought Whole Home, but my rooms are still locked
How do I make one widget control whichever room I pick?
How do I make one widget control whichever room I pick?
What do the Rooms, Now Playing and Sound widget rows do?
What do the Rooms, Now Playing and Sound widget rows do?
On the watch, why does the Crown sometimes scroll instead of changing the volume?
On the watch, why does the Crown sometimes scroll instead of changing the volume?
Why does the Lock Screen card look different?
Why does the Lock Screen card look different?
Is there help inside the app if I'm stuck?
Is there help inside the app if I'm stuck?
Where do I find Somos Bookworm?
Where do I find Somos Bookworm?
Where did Submit diagnostics and Network health go?
Where did Submit diagnostics and Network health go?
Is this made by Sonos®?
Is this made by Sonos®?
Is Somos InControl free?
Is Somos InControl free?
Do my settings carry over to a new phone, or after a reinstall?
Do my settings carry over to a new phone, or after a reinstall?
Does Somos work with VoiceOver?
Does Somos work with VoiceOver?
- Sliders step by one. Swipe up or down on Bass, Treble, Height or Speech Boost to move one step. Their − and + buttons are skipped while VoiceOver is on, since the slider already does the job. Volume keeps its buttons.
- Room tabs are easy to hit. Each tab on the bottom bar is a full 44-point target. To reorder, use the Move left and Move right actions on a tab.
- Album art. On the player, the first action on the art is Play / Pause, then next and previous song.
- Room names read properly, including ones with an apostrophe or an ampersand, such as “Sam’s Arc” or “Kitchen & Dining”, on screen and in VoiceOver.
Which Sonos® speakers does it work with?
Which Sonos® speakers does it work with?
Do I need a Sonos® account?
Do I need a Sonos® account?
Which music services can I play?
Which music services can I play?
Why does the app ask for Apple Music access?
Why does the app ask for Apple Music access?
Where did my Sonos® favorites go?
Where did my Sonos® favorites go?
How do I add a song to the queue without stopping what's playing?
How do I add a song to the queue without stopping what's playing?
Is there a sleep timer, or an alarm?
Is there a sleep timer, or an alarm?
Why does the app ask for Local Network permission?
Why does the app ask for Local Network permission?
Does it work over cellular or when I'm away from home?
Does it work over cellular or when I'm away from home?
How do I save a preset, and what does it store?
How do I save a preset, and what does it store?
Can I control more than one room?
Can I control more than one room?
Why isn't the Dynamic Island or Lock Screen control showing?
Why isn't the Dynamic Island or Lock Screen control showing?
What is Trueplay and should I enable it?
What is Trueplay and should I enable it?
Does Somos InControl update my speakers' firmware?
Does Somos InControl update my speakers' firmware?
Can I use Era 300s or other speakers as front speakers?
Can I use Era 300s or other speakers as front speakers?
Can I create a stereo pair in Somos InControl?
Can I create a stereo pair in Somos InControl?
Do portable speakers (Move, Roam) work?
Do portable speakers (Move, Roam) work?
Can Somos InControl send music to non-Sonos AirPlay speakers?
Can Somos InControl send music to non-Sonos AirPlay speakers?
Is there a widget, Siri support or an Apple Watch app?
Is there a widget, Siri support or an Apple Watch app?
Does Somos InControl collect any data about me or my speakers?
Does Somos InControl collect any data about me or my speakers?